Freight Policy

 

Standard Delivery:
Orders are shipped FOB Logan, Utah via FedEx Saver.
Orders ship within 7 to 10 business days.

*Please note orders sent to P.O. Boxes, Rural Routes, or A.P.O./F.P.O. addresses will be shipped FOB Logan, Utah via USPS.

Shipping & Handling Fee:
$7.50

Rush Delivery:
    Orders are shipped FOB Logan, Utah via FedEx Standard.
    Orders ship next business day, overnight.


Shipping & Handling Fee
$15.00

At this time we are unable to process orders shipping to addresses outside of the United States. Please call our sales department @1-800-338-2030 to place international orders. 

COLOR DISCLAIMER

We have made every effort to display as accurately as possible the colors of our products that appear on our site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

 

TO CHANGE OR CANCEL AN ORDER

If you'd like to cancel or change your ekusa.com order for any reason, please call our sales department at 1-435-753-8448, as soon as possible. We will do everything we can to accommodate your request. Please bear in mind that our order-fulfillment and shipping system is designed to get orders on their way quickly and efficiently. As a result, we cannot change or cancel an order once it has already entered the fulfillment process.

 

EXCHANGE POLICY

You may exchange EK product in the original packaging within 15 days of receipt. However, there is a $10.00 shipping/handling fee.  

Please make sure to insure your package with the carrier of your choice, as
EK Ekcessories is not responsible for misplaced returns.
Return the product to the following address:


EK Ekcessories, Inc
c/o Returns Department
575 West 3200 South
Logan, Utah 84321

Please reference RA #2009 with your contact and credit card information on a label inside of the box. For your convenience print and use the Exchange label below.


EXCHANGE LABEL           RA # 2010

Your Name:  ________________________________
Address:  ___________________________________
               ___________________________________
City:  ______________________________________
State:  _______________ Zip: __________________
Phone #:   (_________)________________________
E-mail:  ____________________________________

Credit Card Type:  _________ Exp. Date: _________
Credit Card #: _______________________________
Name on Card: ______________________________



EK Ekcessories takes great pride in providing excellent customer service and quality merchandise to our customers.  If for any reason you are completely dissatisfied with your order please contact our customer service department at 435-753-8448 or email ek@ekusa.com.